Privacy Policy
This statement discloses the privacy practices for Oil4Homes.com. This privacy statement notifies you of what personally identifiable information of yours is collected, how the information is used, what kind of security procedures are in place to protect the loss, misuse or alteration of information under the company's control, and how you can correct any inaccuracies in your information.
How do you protect my privacy?
At Oil4Homes.com, we are committed to protecting your privacy. We use the information we collect about you to provide a more personalized experience in our enrollment, billing, bill payment and customer service processes. Please read on for more details about our privacy policy.
What information do we collect?
We monitor customer traffic patterns and site usage to help us enhance the design and layout of the site. Until you initiate a voluntary transaction with the site, we do not collect personal information about you (such as your e-mail address). Voluntary transactions include enrolling for energy services, updating or adjusting your personal Oil4Homes.com account, contacting customer support via online means, updating of energy services and other voluntary actions. Once you do initiate a transaction, we ask for certain information as specified below.
Oil4Homes.com's customer enrollment process requires the collection of personal information, which includes your name, e-mail address, telephone numbers, service address, tank size and ownership, billing address, and billing information (either your credit card number and expiration date, or your checking account number and routing number). Part of Oil4Homes.com's enrollment process is setting up your personal "My Oil4Homes.com" account, which can be accessed by the customer to update or adjust that customer's personal information. If you are a customer who has authorized Oil4Homes.com to initiate energy service on your behalf at a new address, such as if you are relocating to a new house or apartment, we may ask that you provide your Social Security Number.
When you take part in a survey, or enter a promotional program or sweepstakes, we will request your email address and other personal information so that we can contact you regarding prizes won, or to send you information that we believe might be of interest to you. All applicable privacy policies will apply to these events.
When you conduct a search via our website, we may ask for the key word(s) to facilitate that search. This information might be used to improve your ability to use our site in the future but will not be shared with others unless you specifically ask us to do so.
Our policy is that minors, meaning those less than 18 years of age, are not eligible to use our services and we do not knowingly collect personal information from minors on www.Oil4Homes.com.
How does Oil4Homes.com use my personal information?
Information that is collected is used to verify the users' qualifications for registration and to bill customers for products and services. Unique identifiers are collected to verify the customer's identity and for use as account numbers in our record system. Other information we collect is used to improve the content of our Web pages, customize the content and/or layout of our Web pages, notify you about updates to our Web site, send you your personal identification number and password, and/or contact you for marketing purposes. We do not post or otherwise make available at the site any information pertaining to your credit card, purchase history, or payment methods. In addition, we ask that you indicate whether you would like to receive e-mail from Oil4Homes.com keeping you informed of new products or features.
How does Oil4Homes.com protect customer information?
When you enroll for energy service, make a purchase or access your account information, we employ the use of a secure server. We use Secure technology to protect the security of your online order information. SSL encrypts your order information and is designed to avoid the decoding of that information by anyone other than Oil4Homes.com. To check the security of your connection, look at the lower left-hand corner of your browser window after accessing the server. If you see an unbroken key or a closed lock (depending on your browser), then be assured that SSL is active. Furthermore, Oil4Homes.com has security measures to protect against the loss, misuse and appropriation of data. Oil4Homes.com takes all appropriate steps to ensure the security of your personal information.
We release account and other personal information when we believe release is appropriate to comply with law; enforce or apply our Terms & Conditions of use and other agreements; or protect the rights, property, or safety of Oil4Homes.com, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
Regrettably, we cannot guarantee that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Policy. For example we may be forced to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate, in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose us to legal liability. Therefore, although we will protect your privacy as described in this Privacy Policy, we do not promise, and you should not expect, that your personally identifiable information or private communications would remain private.
What about "cookies"?
Cookies are small files that your Web browser places on your computer's hard drive to improve use of the World Wide Web. Our cookies do not contain any personally identifying information, but they do enable us to provide features such as setting up your own "My Oil4Homes.com" account. We use cookies to verify that you are a current or prior customer and to let us know that you found us through a particular site or advertisement. We also use cookies to retrieve certain information previously provided by you to Oil4Homes.com, so that you do not need to re-enter this information every time you use our Web site. We use cookies to track a user session so that a customer will not be required to authenticate on every page view once the customer has finished the original authentication for that session.
How do I correct information on my account?
We want any information you provide to be correct and accurate so we provide you with the ability to change the information we have about you. If you would like to review or revise the information we have in your account, you may access such information by clicking on the "My Oil4Homes.com" tab on any screen. If you have other concerns about your personal information or the experience of dealing with this Web site, please contact us as described under the question "How Do I Contact Oil4Homes.com?" below. You must identify yourself before we give out any information.
Does Oil4Homes.com disclose any information it collects to outside parties?
Unless required by law, Oil4Homes.com does not share any of the information it collects with third parties except local network dealers making deliveries to you, or to other energy distribution companies. We may employ other companies and individuals to perform various business functions. Examples include fulfilling service orders, delivering products ordered through the web site, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.
Oil4Homes.com may also use your information to deliver information to you that, in some cases, is targeted to your interests, such as targeted banners, new services and promotions. We may engage marketing companies to conduct such marketing campaigns or promotions under the control and direction of Oil4Homes.com. Oil4Homes.com maintains ownership and control of this information. By accepting the Terms & Conditions you expressly agree to receive these communications.
Oil4Homes.com may provide non-personal, summary or group statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors, but these statistics will include no personally identifying information.
How is supplemental information used?
This site supplements the information that you provide with information that is received from third parties for utility service purposes. To enroll a customer, Oil4Homes.com receives authorization from your credit card companies and banking institutions.
Promotional Offers
Sometimes we send offers to selected groups of Oil4Homes.com customers on behalf of other businesses. When we do this, we do not give that business your name and address.
Business Transfers
As we continue to develop our business, we might sell or buy business segments or business assets. In such transactions, customer information generally is one of the transferred business assets. Also, in the unlikely event that Oil4Homes.com, Inc., or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.
What about links to other Web sites?
This site contains links to other sites that are not under our control. These Web sites have their own policies regarding privacy. Our site www.Oil4Homes.com is not responsible for the privacy practices or the content of other non-Oil4Homes.com Web sites. For your own protection, you should review their policies upon visiting these other sites to make sure they respect your privacy.
What am I consenting to?
If at some point in the future, there is a change to our information usage practices that affect your Personally Identifiable Information, we will notify you by email of the relevant changes. At the time of such message, you will be able to opt-out of this information usage by sending a message to the following email CustomerService@Oil4Homes.com. You should also check this posted privacy statement for changes.
How to contact Oil4Homes.com?
Contact us via email:
CustomerService@Oil4Homes.com
Or:
MAIL US AT:
Oil4Homes.com, Inc.
P.O Box 803 Wingdale, N.Y. , 12594